Grand Traverse County Central Dispatch is now using a new system that could save lives.
Smart 9-1-1 was created to help first responders on the scene of emergencies.
It's a national service used by other dispatch centers around the country, but Grand Traverse county is the first in Michigan to use it.
Smart 9-1-1 will display much more information about callers, from pictures of people in a household, to a list of medications a caller might be taking.
The goal is to provide a better, life-saving response to those who provide their information.
9&10's Marisa McKay spoke to new users and the 9-1-1 dispatch center to learn more about this new service.