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Sault Ste. Marie International Bridge Changing to New Toll System

Big changes are coming to the Sault Ste. Marie International Bridge toll system.

Beginning Aug. 10, the Sault Ste. Marie International Bridge Administration (IBA) will over time discontinue the current cards and transition to 6C Radio Frequency Identification (RFID) windshield tags that are automatically read by the toll system when customers pull into a lane. The IBA says a new web portal will be established so customers can manage accounts and will include the ability to review transactions, make one-time payments or set up automatic payments, request new or replacement tags, cancel tags and generate statements.

“It’s important for our customers to check their accounts before this transition to make sure their contact information is correct,” said IBA chief financial officer Emily Jacques. “They also should make sure they have sufficient balance available in their account to cover their tolls while we move to the new system.”

The IBA has provided the following tips for bridge customers.

  • All current account information and balances will automatically transfer over to the new system. Users will need to re-enter payment information in the new system if they currently have automatic payments set up. They can log in using previous account numbers; however, they will be prompted to create a new username and password.
  • Current cards will continue to work, although they will eventually be phased out. Customers will receive advance notice when this happens.
  • Before the new system goes online there will be a “freeze” period on accounts. No new cards or accounts will be created, and no changes can be made to existing accounts after 10 p.m. Aug. 5. No deposits to accounts can be made after 10 p.m. Aug. 8. The freeze will be lifted when the new system goes live. All valid cards can continue to be used on their accounts during this period.

 

 

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