Chippewa County Commissioners Pass Resolutions Urging Return of Walk-In SOS Appointments

Michigan Secretary of State Jocelyn Benson recently announced plans to keep the appointment-based system at Secretary of State offices.

But that plan is starting to get pushback.

County Commissioners in Chippewa County unanimously passed a resolution Thursday urging Benson to reopen offices to walk-ins.

Secretary of State offices switched to online appointments during the pandemic.

But one Chippewa County commissioner says the appointment based system simply doesn’t work for everyone.

“There’s still a need a for walk in business, there’s still a need to be able to walk in and renew your driver’s license and doing an appointment only weeks months out in advance, that’s not convent, that’s not good service,” said Commissioner Scott Shackleton.

Commissioners are asking other counties and cities to join them in adopting the resolution.

Benson’s office responded with this statement:

“Right now 60% of our transactions are carried out remotely and resident reviews of our office operations are at an all time high.

Our request of elected officials is to advocate for support of our department and all residents by funding additional mobile staff units to go serve residents in person where they already are – such as grocery stores and senior centers – and by changing the law so fewer transactions require an in person visit and all Michiganders save time.

In the meanwhile we continue every weekday to release thousands of appointments for the very next day. They can be booked online or, for people with internet limitations, by calling our call center at 888-SOS-MICH.”

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